Cancellation Policy
We understand that plans can change, and we strive to make the cancellation process as seamless as possible. Please review our policy before placing an order.
Cancellation Eligibility
Orders can only be canceled if they have not yet been shipped or picked up.
How to Cancel Your Order
To request a cancellation, please contact us using our contact form within the eligible timeframe. Be sure to include your full name , phone number and order number for faster processing.
Cancellation Confirmation
We will confirm your cancellation request via email or SMS within one business day.
Refund Policy
- If your cancellation request is approved, you will receive a refund for the total order amount minus a 4% cancellation fee.
- Refunds will be issued to the original payment method within 1 business day. Please allow up to 5 business days for the refund to be reflected in your account.
Important Notes
- We reserve the right to update this policy at any time. Any changes will be posted on our website.
- By placing an order, you agree to the terms outlined in this cancellation policy.
If you have any questions, feel free to reach out to our support team.