Hot Smoked Fish

Welcome to our Hot Smoked Fish collection, where tradition meets quality in every bite. We pride ourselves on offering a selection of fish that embodies the essence of natural ingredients and the timeless art of wood smoking.

IN CASE YOU’RE WONDERING

Frequently asked questions

How much is shipping?

We provide free overnight shipping on all orders over $450 within the USA, excluding Hawaii and Alaska. For orders under $450, shipping costs are calculated at checkout based on your state, zip code, and selected delivery method.

How Our Freshness Guarantee Works?

Every order includes a Freshtag™ temperature indicator to ensure your products stay fresh throughout delivery.

Upon arrival, check the indicator:

  • Green/Yellow= Fresh and ready to enjoy
  • Red= Photograph the indicator and contact us within 24 hours

With Freshtag™, you can shop with confidence knowing your order's freshness is guaranteed.

What is the processing time?

For FedEx/UPS Next Day Air services:

Orders placed by 12:00 PM Eastern Time, Monday through Thursday, are processed and shipped the same business day. Orders placed after 12:00 PM ET, Monday through Wednesday, will be processed and shipped the next business day. Orders placed after 12:00 PM ET on Thursday, and all day Friday, Saturday, and Sunday, will be processed and shipped on Monday.

For all other services please visit our Shipping page.

Can I return my order?

If you receive a damaged, defective, or incorrect item, please contact us within 24 hours of delivery with your order number and photos/videos of the issue. If your claim is approved, we will send a replacement or issue a refund. Please note we do not accept returns or exchanges due to the perishable nature of our items. For more details, please visit our Return & Refund Policy page.